Free assistance with rescue from frontline zones, return from temporarily occupied territories and the Russian Federation.
We ensure the confidentiality of personal information.
All conversations and data are protected, and the collected information is used only within the scope of providing necessary assistance.
Operators and specialists carefully accept and process requests so that the maximum number of beneficiaries receives the desired assistance.
We provide services remotely, regardless of location.
We promptly respond to requests — all applications are processed in the shortest possible time.
We work based on a systematic approach to solving problems. Every request is handled with consideration of individual needs.
Takes place in emergency or extreme situations when there is a direct threat to life or health
We rescue people from the Russian Federation, and we also evacuate from temporarily occupied territories
Follow 5 simple steps
so we can provide you with quality
assistance as soon as possible
Call us at
0 800 333 129
Or on the website
Describe your situation
Together with a manager, fill out your request
Wait for assistance
Your request will be processed by the appropriate department
Receive help
Confirm the receipt of help with the manager
Evaluate the support level
Leave your feedback on the website or by phone number
We will definitely take into account all opinions, which will help us become better service providers.
0 800 333 129