HOTLINE

Free assistance with rescue from frontline zones, return from temporarily occupied territories and the Russian Federation.

0 800 333 129
Call

Why us?

Safe

We ensure the confidentiality of personal information.

All conversations and data are protected, and the collected information is used only within the scope of providing necessary assistance.

High Quality

Operators and specialists carefully accept and process requests so that the maximum number of beneficiaries receives the desired assistance.

Accessible

We provide services remotely, regardless of location.

Fast

We promptly respond to requests — all applications are processed in the shortest possible time.

Effective

We work based on a systematic approach to solving problems. Every request is handled with consideration of individual needs.

Choose the type of request

Evacuation

Takes place in emergency or extreme situations when there is a direct threat to life or health

Rescue

We rescue people from the Russian Federation, and we also evacuate from temporarily occupied territories

How to
receive help?

Follow 5 simple steps
so we can provide you with quality
assistance as soon as possible

  • Call us at
    0 800 333 129

    Or on the website

  • Describe your situation

    Together with a manager, fill out your request

  • Wait for assistance

    Your request will be processed by the appropriate department

  • Receive help

    Confirm the receipt of help with the manager

  • Evaluate the support level

    Leave your feedback on the website or by phone number

Leave
your feedback

We will definitely take into account all opinions, which will help us become better service providers.

0 800 333 129
Feedback form


    By clicking on the "Send" button, I accept the terms of the user agreement and consent to the processing of my data